1. Submission Rules

File Size Limit

Files uploaded must not exceed 25 MB per file. Please compress larger files or split them into smaller segments before uploading.

Allowed File Formats

Accepted formats include: .docx, .pdf, .xlsx, .ppt, .txt, .zip, .rar. Files in other formats may be rejected or require conversion.

Submission Accuracy

Users are responsible for ensuring all submission details are correct. Corrections do not incur additional costs unless they pertain to work not originally handled by ZedWriter. For original ZedWriter submissions, additional charges apply only if further corrections are requested after the client has notified ZedWriter that the proposal, dissertation, or assignment was approved by their respective instructor.

2. Delivery & Turnaround Time

Standard Delivery

  • Standard assignments typically delivered within 3 to 5 days, depending on complexity and length.
  • Research proposals are specifically delivered within 3 to 5 days.

Expedited Delivery

Expedited services ensure delivery within 24 hours. An additional charge applies, based on the workload and complexity of the task.

Late Delivery Policy

If work is delivered later than the agreed deadline, customers are eligible for a partial refund or credit towards future services. This policy will be strictly upheld.

3. Privacy & Confidentiality

Data Privacy

All user data is securely stored and protected using advanced encryption methods. We do not share your data with third parties under any circumstances.

User Anonymity

Your anonymity and confidentiality are guaranteed. Personal details are never disclosed externally or to any unauthorized personnel.

4. Customer Support & Communication

Response Time

Customer support inquiries will be responded to within 30 minutes during working hours (7 AM to 8 PM).

Communication Channels

Official communication channels include WhatsApp, Email, and Support Chat available directly on our website.

5. Liability & Responsibility

Scope of Service

ZedWriter provides academic research and assignment assistance. However, users are ultimately responsible for submitting original work. Our services are intended as a guideline or reference material.

Disclaimer

We are not liable for any actions or outcomes resulting from the submission or use of materials provided by our service. Users assume full responsibility for their academic submissions.